Workplace bullying is a serious issue that can have far-reaching consequences for both employees and the business as a whole. It's more than just an HR problem; it’s a critical issue that can significantly impact a company’s bottom line. This blog will explore the detrimental effects of workplace bullying on business performance and highlight the importance of addressing this issue head-on.
Firstly, let’s get clear on what bullying is.
What does Workplace Bullying look like? (And what it's not)
It may include (this is not exhaustive):
intimidation, coercion, threats, humiliation, shouting, sarcasm, victimisation, terrorising, singling-out, malicious pranks, physical abuse, verbal abuse, emotional abuse, belittling, bad faith, harassment, conspiracy to harm, ganging-up, isolation, freezing-out, ostracism, innuendo, rumour-mongering, disrespect, mobbing, mocking, victim-blaming and discrimination.
That's some list!
When is it not Workplace Bullying?
Not every situation will be related to Workplace Bullying. If reasonable management action is taken then it is not considered bullying. I emphasise the word 'reasonable' here. Some examples of reasonable management action includes: (again this is not exhaustive)
Hosting performance management conversations. These should be respectful, supportive and constructive.
Implementation of organisational changes or restructures (which may involve redundancy)
Successful applicants are selected through a merit based recruitment process.
Fair and reasonable allocation of working hours and rostering system.
Work expectations meet the job description
For a more detailed description check out our blog – 8 Signs of a Healthy Workplace
The Cost of Ignoring Workplace Bullying
When businesses ignore the hidden costs of workplace bullying, the repercussions can be severe and multifaceted. Here are eight key reasons why managing workplace bullying is essential for the health and success of any organization:
Increased Employee Turnover: Bullied employees are more likely to leave their jobs, leading to higher turnover rates. Recruiting and training new employees is costly and time-consuming.
Reduced Productivity: Employees who experience or witness bullying are often less productive due to stress, anxiety, and distraction.
Higher Absenteeism: Bullying can lead to increased sick leave as employees attempt to avoid the hostile environment, further disrupting business operations.
Legal Costs: Companies may face lawsuits and legal fees associated with claims of workplace harassment or bullying.
Damage to Reputation: A company known for tolerating bullying can suffer significant damage to its brand and reputation, making it harder to attract top talent.
Lower Employee Morale: Bullying creates a toxic work environment, leading to decreased morale and engagement among employees.
Increased Health Care Costs: Stress-related illnesses from bullying can lead to higher health care costs for the company.
Loss of Innovation: A culture of fear and intimidation stifles creativity and innovation, crucial components for business growth and competitiveness.
Characteristics of a Healthy Workplace Culture
Creating a healthy workplace culture is pivotal in preventing bullying and fostering a positive work environment. There are numerous benefits of prevention including the hidden costs of workplace bullying.
8 characteristics of a healthy workplace culture:
Open Communication: Encouraging open, honest dialogue between all levels of staff.
Mutual Respect: Promoting respect for all employees, regardless of their position.
Supportive Leadership: Leaders who provide support and mentorship.
Recognition and Reward: Regularly acknowledging and rewarding employee achievements.
Inclusive Environment: Celebrating diversity and fostering an inclusive atmosphere.
Clear Policies: Having clear, well-communicated policies on acceptable behaviour.
Conflict Resolution: Effective systems for resolving conflicts quickly and fairly.
Work-Life Balance: Supporting a healthy balance between work and personal life.
Benefits of Mental Health Awareness and Communication Training
Investing in mental health awareness and communication training can bring numerous benefits to both the business and its culture. Here are eight key advantages:
Improved Employee Well-being: Better mental health leads to happier, healthier employees.
Enhanced Productivity: Employees with good mental health are more productive and efficient.
Reduced Absenteeism: Awareness and support for mental health can reduce absenteeism.
Lower Turnover: Employees are more likely to stay with a company that values their mental health.
Better Team Collaboration: Effective communication training enhances team collaboration and cohesion.
Stronger Employee Engagement: Employees who feel supported are more engaged and committed to their work.
Positive Work Environment: A focus on mental health fosters a positive, supportive work environment.
Enhanced Company Reputation: Companies that prioritize mental health and communication are seen as desirable places to work.
Conclusion
Addressing workplace bullying is not just a moral imperative but a strategic business decision. By fostering a healthy workplace culture and investing in mental health awareness and communication training, businesses can protect their bottom line while creating a thriving, positive work environment. Don’t let workplace bullying go unchecked—take action now to safeguard your employees and your business and avoid getting caught out by the hidden costs of workplace bullying.
Safe Work Act – Guide for preventing Bullying
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The delivery of the content was relaxed and very relevant to our workplace.
I found value in the 4 step communication, this is something that will help me not only at work but at home.
The conflict resolution strategies were very helpful as this is something as a teacher we need to manage every day.
Nicole - St Edmunds College
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